Privacy Policy for Selflicious.love

Effective Date: Sep 9, 2025
Last Updated: Sep 9, 2025

Introduction

Welcome to Selflicious.love (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website selflicious.love and use our self-help and personal development services.

Information We Collect

Personal Information You Provide

  • Account Information: Name, email address, username, password
  • Profile Information: Age, location, personal development goals, preferences
  • Communication Data: Messages, journal entries, feedback, support requests
  • Payment Information: Billing address, payment method details (processed securely through third-party processors)
  • Survey/Questionnaire Data: Responses to self-assessment tools, mood tracking, goal-setting information

Automatically Collected Information

  • Usage Data: Pages viewed, time spent, click patterns, feature usage
  • Device Information: IP address, browser type, device type, operating system
  • Cookies and Tracking: Session cookies, preference cookies, analytics cookies
  • Log Data: Access times, error logs, referral URLs

Third-Party Information

  • Social Media: If you connect social media accounts, we may receive public profile information
  • Integration Partners: Data from connected apps or services you authorize

How We Use Your Information

Primary Uses

  • Service Delivery: Provide personalized self-help tools, journaling features, and coaching content
  • Account Management: Create and maintain your account, process payments, provide customer support
  • Personalization: Customize content, recommendations, and user experience based on your preferences
  • Communication: Send service updates, educational content, newsletters (with your consent)
  • Analytics: Understand usage patterns to improve our services and develop new features

AI and Data Processing

  • Content Analysis: Use AI to analyze journal entries and provide insights (with your explicit consent)
  • Pattern Recognition: Identify trends in your wellness journey to provide personalized recommendations
  • Automated Coaching: Generate personalized prompts and guidance based on your data

Legal and Safety

  • Compliance: Meet legal obligations and respond to lawful requests
  • Safety: Detect and prevent fraudulent activity, abuse, or harmful behavior
  • Crisis Intervention: In cases where content indicates imminent harm, we may contact emergency services

Information Sharing and Disclosure

We DO NOT Sell Personal Information

We do not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

Limited Sharing Scenarios

  • Service Providers: Trusted third parties who assist in operating our website and services (hosting, payment processing, analytics)
  • Legal Requirements: When required by law, court order, or to protect rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • Emergency Situations: When we believe disclosure is necessary to prevent imminent physical harm

Your Content

  • Private by Default: Journal entries and personal content remain private unless you choose to share
  • Community Features: Only information you explicitly choose to share in community areas is visible to others
  • Professional Integration: With your explicit consent, we may share relevant information with licensed therapists or coaches

Data Security

Security Measures

  • Encryption: Data transmitted using SSL/TLS encryption
  • Storage Security: Personal data stored on secure servers with restricted access
  • Access Controls: Limited employee access on a need-to-know basis
  • Regular Audits: Ongoing security assessments and updates

Data Retention

  • Account Data: Retained while your account is active and for a reasonable period after closure
  • Journal Content: Retained according to your preferences, with options for immediate deletion
  • Analytics Data: Aggregated, anonymized data may be retained longer for service improvement

Your Rights and Choices

Access and Control

  • Account Settings: Update personal information and preferences anytime
  • Data Access: Request a copy of your personal data
  • Data Portability: Export your journal entries and personal content
  • Deletion Rights: Request deletion of your account and associated data

Communication Preferences

  • Email Preferences: Opt-out of non-essential emails anytime
  • Notification Settings: Control push notifications and alerts
  • Marketing Communications: Unsubscribe from promotional content

Cookie Controls

  • Browser Settings: Disable cookies through your browser settings
  • Preference Center: Manage cookie preferences on our website
  • Analytics Opt-Out: Opt-out of analytics tracking

Third-Party Services

Integrated Services

We may integrate with third-party services including:

  • Payment Processors: Stripe, PayPal (subject to their privacy policies)
  • Analytics: Google Analytics, Hotjar (anonymized data)
  • Communication: Email service providers, customer support platforms
  • Cloud Storage: Secure cloud hosting providers

External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

International Data Transfers

If you are located outside [Your Country/Region], please note that your information may be transferred to and processed in [Your Country/Region] where our servers are located. We ensure appropriate safeguards are in place for international transfers.

Children’s Privacy

Our services are not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through:

  • Email notification to registered users
  • Website notice prominently displayed
  • In-app notification if applicable

Continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

Privacy Questions

For questions about this Privacy Policy or our privacy practices:

Email: privacy@selflicious.love
Address: [Your Business Address]
Response Time: We aim to respond within 48 hours

Data Protection Officer

For EU residents or data protection inquiries: Email: dpo@selflicious.love

Regional Compliance

  • GDPR (EU): [GDPR compliance contact]
  • CCPA (California): [CCPA compliance contact]
  • Other Regional Laws: [Additional contacts as needed]

Legal Basis for Processing (GDPR)

For EU residents, we process personal data based on:

  • Consent: For optional features like AI analysis and marketing communications
  • Contract Performance: To provide services you’ve requested
  • Legitimate Interest: For service improvement and security
  • Legal Obligation: For compliance with applicable laws

Crisis Intervention Notice

Important: While we take privacy seriously, if your journal entries or communications indicate imminent risk of self-harm or harm to others, we may override privacy protections to ensure your safety, including contacting emergency services or designated emergency contacts.